The Yankee Store

Whitfords City Shopping Centre, cnr Marmion & Whitfords Avenue
Hillarys, Western Australia, 6025

Contact The Yankee Store

It all started in December 1969. When the founder of Yankee Candle Company  was just sixteen, .... in his words “......and I had a big problem; just days remained before Christmas, and I was broke. While considering my options for Mum's gift, inspiration struck. I gathered my childhood crayons and found an empty quart milk carton. I melted them in a pot on the kitchen stove, poured the hot liquid into the carton and added a wick 'borrowed' from a candle in our dining room. The broken bits of wax from that ill-fated dinner candle went into the milk carton as well. Several hours later, my first candle sat proudly on the kitchen table.

A visiting neighbour admired it and asked me, (to my astonishment), if I’d sell it to her. I did for $1.36, and instantly spent the proceeds on a box of proper paraffin at the local grocer's. Thus armed, I made two more milk-carton candles, sold one and gave one to my Mom for Christmas. Again I reinvested my profits in more wax. Friends and neighbours enjoyed my simple candles and continued to purchase them as swiftly as my family could drink quarts of milk and orange juice!

By 1973 my hobby had turned into a one-man business. Blocks of wax and boxes of finished candles nearly filled my parent’s cellar and garage. At their not-so-gentle urging I moved my operation into a former paper mill in nearby Holyoke, Massachusetts. For the next year or so, I worked alone. I would pour candles in the morning, then change into my sales clothes for an afternoon of sales calls on gift shops. That night would often see me finishing and wrapping the morning's production.

Eventually I could afford to hire help, and by 1982 the Yankee Candle Company employed over thirty workers. We occupied all three floors of the mill and had no room to grow. Our first-floor retail store was catching on, but the inner-city location made it difficult for customers to find us. It was time to seek greener pastures.

In August 1983 we broke ground in rural South Deerfield, Massachusetts, twenty miles to the north. Our new 1,600 square foot factory store opened in November, with our factory slated for start-up three months later. Worries about moving to the country were quickly put to rest, our ten-space retail parking lot overflowed with customers on our first day!  And to think, it all started with a gift for my Mum . . .

We use a number of carriers including Blue Star, Australia Post and others for shipping. Usually a carrier will charge using a calculator on the basis of total weight of the product & packaging, the dimension of the products and the volume (height x length x width) of the package. 

Our domestic shipping and packing charges are fixed at $15 per delivery up to $200. (or 5Kg) to any CBD or Metro area. Please refer to the table below. We ship to New Zealand and other international destinations, please contact us for a quotation. 

Value of Order       Postage and Handling Charge

$5- $199                         $15.00

$200 - $299                     $20.00

Over $300                       Capped at $35.00 for all orders over $300 to a single delivery address

If for any reason, you are not happy with the product that you have purchased on-line, we will be happy to exchange the item/s or provide you with a credit note, provided the product is returned to us undamaged and in its *original condition.  It is your responsibility to pay freight charges to return the item. (Please note that *original condition means unused, unmarked, and in original packaging). If the product is faulty, please telephone our customer service department, who will talk you through the process for a refund. This does not, and will not affect your statutory rights.

All orders subject to the acceptance of YC Distribution (Australia Pty. Ltd. (the Company).Yankee Candles may not be sold at any location in Australia and New Zealand without the prior knowledge and authority of YC Distribution (Australia) Pty. Ltd. Re-distribution of Yankee Candles to third party distributors, and trans-shipment of Yankee Candles to unauthorised resale locations are strictly prohibited. Such activities may result in a discontinuation of service.

• All prices quoted are retail prices and include GST
• Prices are subject to change without notice.
• All prices listed are in AUSTRALIAN DOLLARS unless specifically stated otherwise.
• Goods correctly delivered against customers' orders will not be accepted back or exchanged in part or in full by the Company.
• Written notice of any claim for Damage or Shortage must be given to both the carrier and the company within 3 days of delivery. Failure to comply will result in the Company's inability to accept any claim.
• Damaged goods must be retained for inspection.
• In the event of non-delivery the carrier and the Company must be notified within 10 days of the invoice date.
• The Company reserves the right to change specifications, colours and prices of any product at any time without notice.
• Order Cancellations will not be accepted if received in writing at least 14 days prior to the requested delivery date. 

These Terms and Conditions supersede all prior Terms unless agreed in writing by YC Distribution (Australia) Pty. Ltd.