Splashes Online

26 De Havilland Road
Mordialloc, Victoria, 3195

Contact Splashes Online

Splashes Online Pool Shop is a divsion of Will Pump Pty. Ltd. which is based in the Melbourne suburb of Mordialloc. We were originally set up as an independent pump company specialising in pump sales and repairs. Splashes Online Pool Shop has been set up as an online division selling pool and spa equipment and accessories and cast iron hand pumps. Splashes Online has just relocated to larger premises at 26 De Havilland Rd, Mordialloc and we welcome people to come and see our new showroom. As we are a factory outlet we are very competitive on pricing and offer a wide range of products for the pool and spa.

SHIPPING INFORMATION.

Shipping is Australia-Wide by Registered Post or by Courier. All goods are fully insured against loss or damage and we accept returns up to 14 days from invoice date. We do provide a full refund or exchange on all items returned for credit.

SHIPPING & HANDLING COSTS ARE CHARGED AT A FLAT RATE OF $13.90 ON ALL ORDERS AUSTRALIA-WIDE. THE SHIPPING COST OF $13.90 IS CHARGED PER ORDER AND IS NOT BASED ON WEIGHT SO THE MORE ITEMS PURCHASED ON THE ONE ORDER THE MORE YOU SAVE ON DELIVERY CHARGES. MOST ORDERS ARE DESPATCHED WITHIN 24 HOURS OF PURCHASING BUT PLEASE NOTE PURCHASES MADE BETWEEN CHRISTMAS AND NEW YEAR WILL NOT BE DESPATCHED UNTIL 6TH JANUARY. ALL OUR ORDERS ARE EITHER SHIPPED BY REGISTERED POST OR BY FASTWAY COURIERS. IF SHIPPED VIA COURIER A SIGNATURE WILL BE REQUIRED UPON DELIVERY AND A CONSIGNMENT NUMBER WILL BE EMAILED TO YOU. IF NOT AT HOME AT TIME OF DELIVERY A CALLING/CONTACT CARD WILL BE LEFT FOR YOU. YOU CAN THEN EITHER ARRANGE A MORE SUITABLE TIME FOR YOUR DELIVERY OR GIVE THE COURIER AUTHORITY TO LEAVE YOUR PARCEL IN A SAFE PLACE.

INTERNATIONAL SHIPPING

For International destinations, orders weighing up to 4kg in all zones are usually shipped by Registered or Express Post International Airmail within 24-48 hours of order and usually take between 7-10 days for delivery. Shipping costs will be calculated automatically and added to the total of your order. Pricing is in Australian dollars. Some larger sized items cannot be shipped internationally due to Australia Post size restrictions. Orders from customers who are located in Zone C or D with the combined weight of over 4kg may be sent by Sea Mail when possible due to high cost of shipping for larger items/boxes. Please allow 6-8 weeks in these circumstances. We can be contacted on info@splashesonline.com.au for confirmation of delivery times of your purchase or for any further information.

CORRESPONDENCE AND RETURNS TO:

Splashes Online Pool Shop
A division of Will Pump Pty. Ltd.
A.B.N. 68 006 810 966
P.O. Box 965, Braeside, Vic. 3195.
F1/30 Century Drive, Braeside. Vic. 3195
Phone: 9587 1122 or 0438 394 560
Email: info@splashesonline.com.au

TERMS AND CONDITIONS

The content of this website is for information purposes only. Whilst every effort has been taken to ensure the accuracy of the information in this website, users are strongly urged to confirm important information, such as (but not limited to) prices, service availability or event dates, by email or telephone. We cannot be held responsible for any loss or damage resulting from any information contained in this website. We disclaim all warranties, express or implied, as to the accuracy of the information contained in the materials on this website. Information on this website may be printed for personal use while keeping in mind the terms of use above.  We reserve the right, in every case at its own discretion and for whatever reason, to amend content contained within this website, its corporate documentation and promotional material.  While we make every effort to keep information on our website correct and up to date we offer no guarantee that the information presented on this website is timely or accurate. If outdated or erroneous information on this website results in an order being submitted with incorrect pricing or other details we will contact the customer and provide updated information and charges for their approval. The customer is free to accept this revised order or decline it, in which case they will not be charged and no goods will be dispatched. An order confirmation is only confirmation that we have received your order and in no way indicates acceptance of this offer. We reserve the right to refuse an offer to purchase for any reason that we see fit subject to applicable law, and reserves the right not to disclose these reasons subject to applicable law.