About Us |
Shipping Policy |
Returns Policy |
Terms & Conditions |
Our family owned and operated business is the 3rd generation of selling quality pool tables and accessories. Our business is based in Lismore NSW, we ship Australia and World Wide. Come and see our show room! Ground level, 145 Ballina road Lismore N.S.W 2480. |
Our family owned and operated business is the 3rd generation of selling quality pool tables and accessories. Our business is based in Lismore NSW, we ship Australia and World Wide. Come and see our show room! Ground level, 145 Ballina road Lismore N.S.W 2480.
Shipping:
Once full payment has been received, we will ship your products promptly the next available postal day, please allow for weekends and Public Holidays.
Shipping prices are Calculated on a 'base' price then 'per kg' to your state or country, you may add items to your shopping cart and get freight prices while your shopping.
All orders are sent with Australia Post (Regular Post) unless longer than 1.1m. If your not home at time of delivary they will leave a note in your letter box. you can then pick up from your local post office.
Products over 1.1m long are sent with 'Star Track Express', or 'Couriers Please'. Freight companies will not deliver to PO Boxes. When sent the shipping price is for one delivery only, please provide an address that someone will be there for delivery. (eg: home, work, friend, family, etc).
Our aim is for every customer to be 100% satisfied.
If there is anything unsatisfactory with your product please let us know via email or phone, Before leaving any Feedback, we will be happy to help resolve any problems.
Returns must be approved before returning via email or phone, buyers information must be included in the package.
Buyer Pays Postage, full refund on product or exchange is offered.
Ph: 0266212552
Payment:
Payment within 7 days please
Payment methods:
CREDIT CARD PAYMENT:
Payment is instant, this means you can receive your products ASAP.
To Pay with your Master card or Visa card please call us on 02) 66212552,
our office is open Monday to Friday 9am to 11:30am.
or please leave a message and we will call you back asap.
Pay Pal:
Payment is instant, this means you can receive your products ASAP.
You don't need a Pay Pal account, we can email a Pay Pal link so you can pay with credit card.
E-Cheque with Pay Pal takes 5-10 working days to clear.
Bank Deposit:
1-5 working days to show up in our account and be processed.
Money Order or Bank Cheque:
(NO International money orders or cheques please)
Money orders take 1-5 days to arrive in the mail
Bank Cheques take 1-5 days to arrive in the mail, then 1-3 days to clear.
Product Availability:
Some products are not available for International sale. This will be stated in the product. Only products that can be sent with Australia Post will be sent Internationaly.
Some products may be temporarily out of stock. You will be contacted if this ocurs.
This may result in: A short delay shipping your order, Or we can put the product on back order, Or give a refund on that product.
