Mi Bride and Groom

Unit 8, 28-34 Roseberry Street, Balgowlah
Sydney, New South Wales, 2093

Contact Mi Bride and Groom

Meet the Team

That proudly brings you Mi Bride and Groom

Sarah Christian Sales and Marketing Director
Liz Morrow Managing Director
Trevor Morrow Financial Director
Lauren Downey Operations Manager
Camille May Customer Service

Mi Bride and Groom is a division of Morrow Innovations Pty Ltd. Morrow Innovations was founded in 1996 by its 2 Directors Liz and Trevor Morrow. Morrow Innovations is a family owned and run business and we truly cherish our amazing staff, customers and suppliers!

Morrow Innovations is the parent company of the following brands

So where does Mi Bride and Groom come into this? Having Serviced the Australian Fashion Industry for over 10 years, Morrow Innovations decided to branch out and develop its own new and exciting ranges of To-be-Wed Wear Clothing and Accessories. As such came the development of Mi Bride and Groom and Oscar and Lilly collection.

After servicing thousands of happy Brides and Grooms for over 3 years now we have finally launched our brand new online Wedding Super-store. Our newly 'renovated' e-store now offers you everything you need for your perfect Wedding Reception and Ceremony, Hens or Bucks Night, Honeymoon etc. It is truly the Modern Bride's Ultimate Online Shopping Experience.

Thank you for taking the time to view our exciting new range of perfect wedding gifts and accessories and we hope that we can work together to make your wedding day even more special!

If there is anything you would like that you don't see in the Mi Bride and Groom range, please feel free to contact us by phone 1300 418 494 or email and we can arrange to get you almost anything!

Join our mailing list to be kept up to date with our new products and special offers.

Happy Shopping!

Delivery and Return Policy

Christmas Closure Dates: 24th - 4th Jan Inclusive. We will not shipping any orders during these times.

Delivery

Standard Delivery Time Frame

Non-Personalised Orders will typically arrive within 7-10 business days (Monday through Friday, not including holidays), following credit card authorization and verification. Standard delivery is available for shipping throughout Australia. West Coast and remote location customers please allow an extra 2 days.

All Australian Orders are sent via Australia Post E-Parcel and E-Parcel Express and require Signature on delivery. YES! We will ship to PO Boxes.

Australia Wide Express Shipping – For Oscar and Lilly Product ONLY.

You may select Express Shipping for Items within the Oscar and Lilly “To-be-wed-wear” Range Only.

Orders placed with Express Shipping by 12:00 pm (noon) EST will dispatch by the next business day, pending credit card authorization and verification.

Express orders usually arrive the following business day after the ship date.

Express shipping to SA, WA, NT and remote locations usually arrive within 3 to 4 business days after the ship date.

Multiple Shipping Addresses
you can only ship to one address each time you checkout. If you are shopping for people at different addresses, you will need to place each order separately.

Delivery Charges

Australia
E-Parcel Standard Shipping (Australia) $9.95 Flat Rate
E-Parcel Express Shipping (Australia) $14.95 Flat Rate

Returns and Exchanges

We will be glad to make an exchange or offer you a credit (valid for 12months) for any items you are not completely happy with. Exchanges on items purchased on our website may be made by calling 1300 418 494 or emailing us at info@mibrideandgroom.com.au and obtaining a Return Authorization number. Please have your order number ready to quote to the customer service consultant when you contact us.

If you have purchased the wrong size or colour, or you are not entirely happy with your purchase, Mi Bride and Groom will offer an exchange or credit note to the value of the items purchased, under the following conditions:

• All products must be returned within ten days of receipt.
• The product(s) must be as new (unused and undamaged) and with their original packaging intact.
• No returns or exchanges on personalised, custom coloured or sale items.
• No returns or exchanges on bulk orders of 10 items or more.

The items MUST be returned Mi Bride and Groom within 10 days of Receipt. Returned items received after this date will unfortunately not be honored.

In the Interests of Hygiene we do not offer refunds or exchanges on Underwear, Pierced Jewellery or Swimwear if the hygiene seal has been removed. Please note all items must be returned in original condition with all Tags and Packaging in tact. We reserve the right to return any product that does not meet these requirements.

ALL sale items are FINAL SALE.

Please ship items prepaid and insured with the package securely wrapped. Please also include a return postage satchel to send back the exchanged item for you. For International Orders you will be charged the new shipping fee’s applicable. We will communicate charges with you.

Please enclose a copy of your Returns Form with the Shipment.

Mi Bride and Groom does not refund initial shipping charges or shipping charges for any exchanges. Mi Bride and Groom is not responsible for damages that occur during care of item, such as dry cleaning or washing. Mi Bride and Groom is not responsible for the fit of an item beyond the 10 day return policy.

We do not offer Refunds. Sorry, no exceptions.

Terms and Conditions

Goods will only be shipped once payment has been processed. Goods paid for by Cheque, Money Order and Direct Deposit will not be dispatched until payment has cleared, this may take up to 5 days.

All transactions are processed in Australian Dollars.

If you have any queries please phone us on 1300 418 494 or email info@mibrideandgroom.com.au.

Product Availability

We do our very best to try and keep our website updated. However, sometimes we experience a greater than expected demand for an item. If the item you are ordering is backordered, Mi Bride and Groom will contact you to let you know. If you need further assistance, please e-mail us at info@mibrideandgroom.com.au or call us at 61 2 9907 6530.

Personalised Items

Please note there is no exchange for personalised items unless we have incorrectly personalised your items. If you do not give us the correct details for personalisation we will have to charge you again to re- make the product. Please contact us if you have any questions regarding personalisation.

Please allow up to 28 days to receive personalised Items.

• Personalised (e.g. engraved or specially printed items) and Custom Coloured Items: 4 weeks
• Personalised Stationery (where we are printing your details on the stationery): 3 – 6 weeks (please contact us if your require your order urgently)
• Personalised Clothing– 7 days. Phone us for Urgent or Express Personalised Deliveries.

Privacy Policy

The database of information that Mi Bride and Groom gathers through electronic business will not be given or sold to any other organisation.

Security

Mi Bride and Groom uses 128 bit SSL encryption for transactions. Also for your protection transactions are carried out in real-time with the bank (in a similar way to EFTPOS) so we do not view or store your credit card details.