Metromum

59 / 3 Kelso Crescent
Moorebank , New South Wales, 2170

Contact Metromum

Metro Mum is a boutique online store for mums, dads, kids and babies. The personal shopper you have always desired with a product collection like no other. Metro Mum has hand-selected a gorgeous collection of exclusive local and international brands on the pulse of current fashion trends. Designer nursery furniture, baby bags, parenting gear, clothing, toys, bedding, baby accessories and more.

SHIPPING POLICY

Freight charges will vary depending on size and destination of items ordered. We will give you an accurate freight cost BEFORE we process your order.Goods will be dispatched within 4 working days if in stock. We will notify you if an item is out of stock to give you a delivery time. For more information about our delivery procedures and order policy please contact us.

RETURNS POLICY

We want you to be satisfied every time you shop with us. Our 'no quibbles' guarantee means that if for any reason you are unhappy with the goods purchased you may cancel your order and return the goods within 7 working days from receipt of the goods; you will receive a refund within 30 days of cancellation.It is your responsibility to take care of the goods before returning them, and they must be returned in a state where they can be resold. We will not accept return of:Fresh / disposable / perishable goods (e.g. flowers or fresh foods)Sealed audio / video recordings or computer software which have been openedGoods made to the customer's personal specifications.We will provide returns information in with the delivery note/invoice. Where you wish to return goods and do not have returns information, you can contact us for this information. Whichever way, it is vital that you enclose a covering letter with the return detailing your name, full address, order number and reason for return (please also specify whether you require an exchange or refund). We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.

TERMS AND CONDITIONS

The content of this website is for information purposes only. Whilst every effort has been taken to ensure the accuracy of the information in this website, users are strongly urged to confirm important information, such as (but not limited to) prices, service availability or event dates, by email or telephone. We cannot be held responsible for any loss or damage resulting from any information contained in this website. We disclaim all warranties, express or implied, as to the accuracy of the information contained in the materials on this website. Information on this website may be printed for personal use while keeping in mind the terms of use above.  We reserve the right, in every case at its own discretion and for whatever reason, to amend content contained within this website, its corporate documentation and promotional material.  While we make every effort to keep information on our website correct and up to date we offer no guarantee that the information presented on this website is timely or accurate. If outdated or erroneous information on this website results in an order being submitted with incorrect pricing or other details we will contact the customer and provide updated information and charges for their approval. The customer is free to accept this revised order or decline it, in which case they will not be charged and no goods will be dispatched. An order confirmation is only confirmation that we have received your order and in no way indicates acceptance of this offer. We reserve the right to refuse an offer to purchase for any reason that we see fit subject to applicable law, and reserves the right not to disclose these reasons subject to applicable law.