About Us |
Shipping Policy |
Returns Policy |
Terms & Conditions |
Established in 2007 and based in Melbourne, Australia, Cosmo Couture is a sophisticated store and online boutique offering high quality and feminine designer clothing and accessories. We sell clothing from labels such as Yvette Floro, Estilo Emporio, Esther Perez, Mezi, Timmy Woods, Amorette and many more plus more to come! Our boutique is designed to make shopping easy and fun. We are obsessed with finding perfection, that is why we only stock the designers and labels we love and we always select the truly luxurious, the desirable and needless to say, pure perfection. Throughout the Boutique you will find amazing accessories alongside chic and affordable street fashion and feminine attire - each, we feel, are all instantly lovable, totally fabulous, ultra enviable and more importantly, truly essential buys so we're sure you will find what you need right here. You can shop 24/7 at your own convenience through our website, our Facebook shop and eBay, with all deliveries hassle free and direct to your door. And, if that was not enough, shopping at our boutique could not be easier. Dedicated to customer service, we pride ourselves on offering a unique, personal and safe shopping experience with standard 2-4 day free delivery (within Australia). | |||
Established in 2007 and based in Melbourne, Australia, Cosmo Couture is a sophisticated store and online boutique offering high quality and feminine designer clothing and accessories. We sell clothing from labels such as Yvette Floro, Estilo Emporio, Esther Perez, Mezi, Timmy Woods, Amorette and many more plus more to come!
Our boutique is designed to make shopping easy and fun. We are obsessed with finding perfection, that is why we only stock the designers and labels we love and we always select the truly luxurious, the desirable and needless to say, pure perfection.
Throughout the Boutique you will find amazing accessories alongside chic and affordable street fashion and feminine attire - each, we feel, are all instantly lovable, totally fabulous, ultra enviable and more importantly, truly essential buys so we're sure you will find what you need right here. You can shop 24/7 at your own convenience through our website, our Facebook shop and eBay, with all deliveries hassle free and direct to your door. And, if that was not enough, shopping at our boutique could not be easier. Dedicated to customer service, we pride ourselves on offering a unique, personal and safe shopping experience with standard 2-4 day free delivery (within Australia).
Freight charges will vary depending on size and destination of items ordered. We will give you an accurate freight cost BEFORE we process your order.Goods will be dispatched within 4 working days if in stock. We will notify you if an item is out of stock to give you a delivery time. For more information about our delivery procedures and order policy please contact us.
Items purchased from Cosmo Couture are eligible for a full refund or exchange if returned within 14 days of purchase.
Returns must be received in original condition - unworn, unwashed, with all tags still attached. Returned items not received in their original state will be automatically returned to the customer. Items which smell of ladies perfume / deoderant will automatically be returned so please take due care when trying on your order. Cosmo Couture staff reserve the right to reject a return if we conclude it is not in a new condition. In the rare event that a return is rejected the decision is final and not negotiable.
We cannot guarantee that we will have a different size / colour in stock to exchange. For this reason any returns will automatically be issued as a credit note which will allow you to return to our website and either purchase a different item or the same item in a different size, provided it is available.
We are unable to credit original shipping costs unless the item was faulty however we offer complimentary outward shipping for your first size change (only customers in Australia).
Returns can be sent within 14 days of purchase to the below address and must include your original invoice:
46-48 Intrepid St Berwick
Victoria, Australia, 3806
The content of this website is for information purposes only. Whilst every effort has been taken to ensure the accuracy of the information in this website, users are strongly urged to confirm important information, such as (but not limited to) prices, service availability or event dates, by email or telephone. We cannot be held responsible for any loss or damage resulting from any information contained in this website. We disclaim all warranties, express or implied, as to the accuracy of the information contained in the materials on this website. Information on this website may be printed for personal use while keeping in mind the terms of use above. We reserve the right, in every case at its own discretion and for whatever reason, to amend content contained within this website, its corporate documentation and promotional material. While we make every effort to keep information on our website correct and up to date we offer no guarantee that the information presented on this website is timely or accurate. If outdated or erroneous information on this website results in an order being submitted with incorrect pricing or other details we will contact the customer and provide updated information and charges for their approval. The customer is free to accept this revised order or decline it, in which case they will not be charged and no goods will be dispatched. An order confirmation is only confirmation that we have received your order and in no way indicates acceptance of this offer. We reserve the right to refuse an offer to purchase for any reason that we see fit subject to applicable law, and reserves the right not to disclose these reasons subject to applicable law.